We will issue refunds for any gift wrap paper or gift bags that you are not satisfied with after receiving it. In order to be eligible for the refund, the item/items must not be altered in any way. Additionally, the buyer is responsible for the return postage. After receiving the items your refund will be credited to the original payment source. Shipping and handling charges are non-refundable unless the item/items are due to a manufacturer's defect. Visit: https://clerasconnect.myshopify.com/products/baby-girl-giftwrap to place an order.