5 Types of Calls Made Easy with the IVR Calling System
An IVR, or interactive voice response, is a kind of automated phone service that can have conversations with callers. The caller listens to the IVR calling system's menu, pushes the relevant keys on the phone in response to the prompts they hear, and the system processes their request. The caller's input is used by the IVR to determine the best course of action, which might be to offer the...
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